• Free

Carelink Solutions Inc. Orientation and Training Program

Welcome to the Official Orientation and Training Program for new employees of Carelink Solutions Inc!

It is the mission of Carelink Solutions Inc. to develop and provide effective prevention services, programs, and resources in collaboration with local Community Service Providers while delivering comprehensive, compassionate, and consistent quality of care to those diagnosed with mental health conditions.

Contents

Carelink Solutions Training PreTest

Welcome!

New Employee Orientation
Welcome to Carelink Solutions Inc!
The Carelink Vision
Training Purpose Acknowledgement

Confidentiality Training

This training is an overview of confidentiality within a human service setting.   It is intended to provide a basic understanding of confidentiality guidelines and practices for all employees and meet the CARF accreditation standards for training for all employees. It is not intended to be a substitute for competency-based training requirements. 


Appropriate confidentiality policies, procedures and practices that are in accordance with federal and nationally recognized guidelines on confidentiality provide the foundation for respecting the right to confidential services for persons served.
Carelink Solutions Confidentiality Training Video
Confidentiality Overview
What is Confidential Information?
What Constitutes a Breach of Confidentiality?
When Can Confidentiality be Breached?
Management, Safeguards, and Security Issues
Summary
Carelink Solutions Confidentiality Training Acknowledgement
Test / Confidentiality

Cultural Competency

This training is an overview of cultural competency within a human service setting. It is intended to provide a basic understanding of cultural competency for all employees and meet the CARF accreditation standards for training for all employees. It is not intended to be a substitute for competency-based training requirements
Carelink Solutions Cultural Competency Video
Cultural Competency Overview
Cultural Competency Knowledge
Cultural Competency Professional Skills
Cultural Competency Personal Attributes
Carelink Solutions Cultural Competency Training Acknowledgement

Cultural Awareness

Carelink Solutions Cultural Awareness Video
Why is Cultural Awareness Important for Human Service Organizations and Employees?
Why might there be a lack of awareness of cultural differences in organizations?
What can be caused by a lack of cultural awareness?
Carelink Solutions Cultural Awareness Training Acknowledgement

How to Achieve Cultural Competence

Carelink Solutions How to Achieve Cultural Competence Video
How is it Achieved?
When Competency Exists, What Does it Look Like?
Cultural Competence Questions Worth Asking
Carelink Solutions Training Acknowledgement
Test / Cultural: Competency, awareness and competency:

Person Centered Planning

This training is an overview of person-centered planning. It is intended to provide a basic understanding of person-centered planning guide lines and practices for all employees , and meet the federal, state and local standards for training for all employees. It is not intended to be a substitute for competency-based training requirements.
Carelink Solutions Person-Centered-Planning Video
Person Centered Planning Overview
Common Approaches to Person-Centered Planning
Key Characteristics of Person-Centered Planning
Characteristics of organizations that embrace person-centered planning believe in the following values and practices:
Origins of Person-Centered Planning
Assumptions About Person-Centered Planning
Elements of Person-Centered Planning
Carelink Solutions Person Centered Planning Training Acknowledgement
Test / Person Centered Planning

Personal Conduct Training

This training is an overview of personal conduct within a human service setting. It is intended to provide a basic understanding of guidelines and practices for all employees and meet the CARF accreditation standards for all employees. It is not intended to be a substitute for competency-based training requirements.
Carelink Solutions Personal Conduct Video
Personal Conduct Overview
Expectations Regarding Personal Conduct
Personal Conduct Areas that tend to be Problematic in Human Service Organizations:
Carelink Solutions Personal Conduct Training Acknowledgement
Test / Personal Conduct

Code of Ethics / Conduct



Carelink Solutions Code of Ethics Video
Code of Ethics Overview
Business Practices
Marketing
Service Delivery
Professional Responsibilities
Human Resources
Summary
Carelink Solutions Inc. CODE OF CONDUCT
Code of Conduct Acknowledgement
Carelink Solutions Inc. Dress Code
Dress Code Acknowledgement
Test / Code of Ethics and Conduct

Rights of the Person Served

This training is an overview of rights of the person served within a human service setting. It is intended to provide a basic understanding of guidelines and practices for all employees and meet the CARF accreditation standards for training for all employees. It is not intended to be a substitute for competency-based training requirements.
Carelink Solutions Right of the Person Served Video
Rights of the Person Served Overview
Standard Rights and Expectations
The Right to Grieve a Suspected Violation of Rights
Carelink Solutions Rights of the Person Served Training Acknowledgement
Test / Rights of Persons Served

Formal Complaints and Grievances

The CARF standards of accreditation require  that  organizations  implement  a  policy  through which a person served  may  make a formal complaint, file a grievance, or appeal  a decision  made by the organization's personnel or team members.
Carelink Solutions Formal Complaints and Grievances Video
Components of Formal Grievance Policy
Summary
Carelink Solutions Formal Complaints and Grievances Training Acknowledgement
Test / Formal Complaints and Grievances

Prevention of Workplace Violence

Appropriate workplace violence prevention policies, procedures, and practices, which are in accordance with federal and nationally recognized guidelines, provide the foundation for creating an environment that minimizes the risk of violence within the workplace.
Carelink Solutions Workplace Violence Prevention Policy
Overview of Workplace Violence Prevention
Indicators of Potentially Violent Behavior
Developing a Successful Workplace Violence Prevention Program
Impact of Work Functions and Environment on Workplace Violence
Identifying Higher Risk Individuals
Personal Safety
Tips that May Minimize or Defuse Potential Violence
Carelink Solutions Prevention of Workplace Violence Training Acknowledgement
Test / Prevention of Workplace Violence

Billing Guidelines

CareLink Solutions Inc employees involved in coding, billing, documentation and accounting for consumer care services for the purpose of governmental, private or individual payers will comply with all applicable state and federal regulations and organizational policies and procedures.
Carelink Solutions Overview of Fraudulent Billing Policies Video
Fraudulent Billing
Carelink Solutions Fraudulent Billing Policy
Carelink Solutions Inc Fraudulent Billing Policy.pdf
Fraudulent Billing Policies Acknowledgement
Test / Billing Guidelines

Carelink Solutions HIPAA Policy

Carelink Solutions HIPAA Policy
Carelink Solutions Inc HIPAA Policy.pdf
Carelink Solutions HIPAA Policy Acknowledgement
Test / HIPAA Policy

Community Living and Support

Community Living and Support Powerpoint.pptx
Test / Community Living and Support

Community Networking

Community Networking Powerpoint.pdf
Test / Community Networking

Community Transition

Community Transition Powerpoint.pdf
Test / Community Transition

Crisis Stabilization

Crisis Stabilization Powerpoint.pdf
Test / Crisis Stabilization

Supported Employment

Supported Employment Powerpoint.pdf
Test / Supported Employment

CareLink Solutions Orientation Policies

Carelink Solutions Inc Orientation Policy.pdf
Carelink Solutions Orientation Policy
Carelink Solutions Orientation Policies Acknowledgement